Website: www.watsoncarparts.com
Email: info@watsoncarparts.com
Shipping Policy
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Time
- We offer Standard and Express shipping across the United States.
- Estimated delivery times:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
Shipping Charges
- Shipping costs are calculated at checkout based on weight, destination, and selected shipping method.
Tracking
- A shipping confirmation email with a tracking number will be sent once your order is dispatched.
Delays
- Delivery delays may occur due to weather, carrier issues, or high order volumes. We appreciate your patience in such cases.
Return & Exchange Policy
Eligibility
- Returns are accepted within 14 days of delivery.
- Items must be unused, in original packaging, and in resellable condition.
- Return shipping costs are the responsibility of the customer, unless the item was incorrect or damaged.
Non-Returnable Items
- Electrical components, special-order items, and installed/used products are non-returnable.
How to Initiate a Return
- Email us at info@watsoncarparts.com with your order number and reason for return.
- Once approved, we’ll provide return instructions.
- Send the item back to the address provided.
Refunds
- Refunds are issued to the original payment method within 5–7 business days after we receive and inspect the returned item.
- Shipping fees are non-refundable.
Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product:
- Contact us within 3 days of delivery at info@watsoncarparts.com with photos and order details.
- We will arrange for a replacement or refund at no extra cost to you.
If you have any questions about shipping or returns, feel free to contact our support team at info@watsoncarparts.com.
